Privacy Policy

Effective Date: July 2026

At Swan Valley Marriage Office, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and disclose your personal information when you visit our website or engage our marriage celebrant services.

By using our website or booking our services, you agree to the collection and use of your information as described in this Privacy Policy.

1. Information We Collect

We may collect personal information including:

Your full name
Postal address
Email address
Telephone number
Date and place of birth (where required for marriage documentation)
Identification documents required under Australian marriage law
Information relating to previous marriages (where applicable)
Wedding date, ceremony location and other booking details
Information you provide through our website, enquiry forms or email correspondence

We only collect information that is reasonably necessary to provide our services and meet our legal obligations.

2. How We Collect Your Information

Your information may be collected when you:

Submit an enquiry through our website
Complete a booking form
Contact us by email, telephone or social media
Meet with us either in person or online to complete legal marriage documentation

3. How We Use Your Information

We use your information to:

Respond to your enquiries
Confirm and manage your booking
Prepare and lodge legal marriage documentation
Communicate with you before and after your ceremony
Process payments and issue invoices
Comply with legal obligations under Australian marriage legislation
Improve our website and customer experience

We will only use your information for the purposes for which it was collected or where required by law.

4. Disclosure of Personal Information

Your personal information will not be sold or rented to third parties.

We may disclose your information where necessary to:

The Registry of Births, Deaths and Marriages
Government authorities where required by law
Professional service providers assisting with our business operations (such as secure payment providers or website hosting)
Our accountant or legal adviser where required

5. Storage and Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure.

Information may be stored securely in electronic and paper form where required by law.

While we take reasonable precautions, no method of electronic transmission or storage can be guaranteed to be completely secure.

6. Website Cookies

Our website may use cookies to improve your browsing experience and to help us understand how visitors use our website.

Cookies do not usually identify you personally but may collect information such as:

Browser type
Device information
Pages visited
Time spent on our website

You can disable cookies through your browser settings if you prefer.

7. Third-Party Services

Our website may include links to third-party websites or use services such as:

Google Analytics
Meta (Facebook and Instagram)
Online payment providers

These third-party services have their own privacy policies. Swan Valley Marriage Office is not responsible for the privacy practices of external websites.

8. Photography

With your consent, photographs from your ceremony may be used on our website or social media to showcase our services.

If you prefer your photographs not be used, simply let us know. We will always respect your wishes.

9. Accessing or Correcting Your Information

You may request access to the personal information we hold about you or ask us to correct inaccurate information.

To do so, please contact us using the details below.

10. Marketing Communications

If you subscribe to receive updates or promotional material from us, you may unsubscribe at any time using the unsubscribe link or by contacting us directly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

The latest version will always be available on our website, and the effective date will be updated accordingly.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.

Swan Valley Marriage Office

Website: www.swanvalleymarriageoffice.com

Email: hello@swanvalleymarriageoffice.com

Phone: 0414 476 538